IBM AS 400
Overview
Our team of well-established IBM i (AS/400) system (Power System for IBM i) practice is combined with skilled System admin resources that help in managing complex and highly regulated IBM i (AS/400) environments for multiple customers across verticals such as Pharmaceutical, Manufacturing, Retail, Logistics, Media and Entertainment, Banking, Finance/Insurance etc.
Services Offered
Our IBM i (AS/400) Remote Infrastructure Management services enable customers reduce their IBM i (AS/400) administration support costs, while increasing service levels by covering the Administration support in various support models and support coverages in order to meet business requirements. Below are the details of our service offerings:
L1, L2, L3 & SME level services
Various Support models and Coverages
Operations Control and Management
Service Delivery and Support
System and Security Administration
Storage Management
Configuration Management
Capacity Management
Performance Management
Version, Firmware & Patch Management
Incidents/Problem resolution
Improvement & Performance Plan
Backup & Restore Management
Software installation, upgrades, and migrations that do not fall within Project      guidelines
Media Management
Printer Management
Security Management